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Get the help you need to succeed with our platform suite. Our expert support team is here to assist you every step of the way.

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Frequently Asked Questions

Find quick answers to common questions about our platform suite.

What is the difference between Codee, Fusion, and BI Platform?

Codee is our low-code development platform for building applications quickly. Fusion is our data integration platform for connecting and managing data flows. BI Platform provides business intelligence and analytics capabilities. Together, they form a complete enterprise solution suite.

Do you offer training for our team?

Yes! We provide comprehensive training programs including online courses, live workshops, and personalized onboarding sessions. Training is included with all enterprise licenses.

Can I integrate with my existing systems?

Absolutely! Our platforms are designed for seamless integration with popular enterprise systems including Salesforce, SAP, Oracle, Microsoft Dynamics, and many others through our Fusion platform.

How long does implementation typically take?

Implementation time varies based on your requirements. Simple deployments can be completed in 2-4 weeks, while complex enterprise implementations may take 2-3 months. Our team works closely with you to ensure a smooth transition.

What kind of support do you provide?

We offer 24/7 technical support for enterprise customers, with response times based on severity levels. All customers have access to our knowledge base, community forums, and email support.

What security measures are in place?

We implement enterprise-grade security including SOC 2 Type II compliance, data encryption at rest and in transit, role-based access control, and regular security audits. We also support SSO and custom security policies.

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